Leicester City Council is committed to making its website(s) accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This statement applies to https://my.leicester.gov.uk.
This website is run by Leicester City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We're also making the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website aren't fully accessible:
If you need information on this website in a different format:
We'll consider your request and get back to you as soon as possible.
At the bottom of every page there is also a link to a contact form "Found a problem with this page" - if you are having a specific problem with a part of this website, please use that form and include contact details so we can respond to you.
We're always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page or think we're not meeting accessibility requirements, contact The Web Management Team at firstname.lastname@example.org
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS.
Leicester City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliance listed below.
The content listed below is non-accessible for the following reasons
We will be working to make improvements to this website soon.
In order to fix the outlined issues, we will be:
This statement was prepared on 29th September 2020. It was last reviewed on 4th May 2022.
This website was last tested on 10th February 2022. The test was carried out by the Central Digital and Data Office.
We perform frequent internal testing and act upon user feedback when we receive it.