My Account
Find our most popular services below or use the search box for all our services
Waste and recycling
- Make a complaint, comment or compliment, about the waste collection staff or service
- Report a missed collection
- Request a new bin or a repair to your bin
- Request help with your weekly waste collection
- Request orange bags
- Join the Garden Waste service or manage an existing Garden Waste account
- Report bins left out on streets
- Request a clinical waste or sharps box collection
- Trade Waste Registration
- Request or Renew a Permit to Tip Residential Waste
Roads, highways and Flooding
- Report something blocking a road
- Report a problem with a road, footpath, verge or bridge
- Report a problem with benches, bollards or street name plates
- Enquire about road markings
- Report a problem with gritting, grit bins or any other winter road issue
- Report a problem with a street light
- Report unpermitted skips and scaffolding
- Report highway flooding and blocked gullies
- Report property flooding
- Report a problem with a watercourse
- Enquire about a dropped kerb
Planning and licensing
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Licensing
- Apply for a skip licence or its renewal
- Apply for a scaffolding licence or its renewal
- Apply for a new taxi driver's licence
- Apply to renew a taxi driver licence
- Apply for a taxi operator licence
- Application to licence a hackney carriage or private hire vehicle
- Apply for street trading consent
- Apply to renew an existing street trading consent
- Street café licensing
- Application to Vary a Designated Premises Supervisor
- HMO Licensing
- Fit and Proper person declaration
- Application for a personal licence